
The 6 Pillars
1 - Great software is built by great teams 2 - Great software is built for customers 3 - Work in feedback loops 4 - Make things visible 5 - Automation amplifies human potential 6 - Continuous improvement is a habit
Curriculum
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1
Introduction
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Great software is built by great teams
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2
What Makes a Great Team?
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The five dysfunctions
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The five dysfunctions pyramid
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Exercise: five dysfunctions wrap-up
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Psychological safety
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What is psychological safety?
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Empowerment
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Drive: the surprising truth about what motivates us
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Celebrating and radiating success
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Team forming is an ongoing effort
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Exercise: what makes a great team?
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3
What Makes a Great Team Member?
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Skilled with our tools
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Exercise: what are the tools of your job?
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Mindset
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The importance of empathy
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A comb-shaped skillset
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Exercise: comb shaped planning
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4
Cross-Functional Product Teams
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Work in cross-functional teams
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Team size
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Operate as product teams
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Two key team roles
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Explicit working agreements
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Definition of done vs acceptance criteria
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Exercise: definitions quiz
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The Team Onion
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5
Communication & Collaboration
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Communicate to be understood
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Exercise: communicate to be understood
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Choose the best medium to communicate
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Exercise: choose the best medium
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If in doubt, over-communicate
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Core communication tools
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A note on meetings
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6
Decision Making
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Shift decisions down to the lowest level
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Optimise for decision velocity
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Treat most decisions as reversible
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Favour data-informed decisions over HiPPOs
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Have an Andon cord
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The OODA loop
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Exercise: decision making reflection
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7
Shifting Down and Left
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Introduction
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Shifting down
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Shifting left
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8
Pillar Assignment
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Assignment Background
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Assignment One - Team Onion
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Assignment Two - Communication Channels
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9
Pillar Feedback
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Pillar Feedback
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