
The 6 Pillars
1 - Great software is built by great teams 2 - Great software is built for customers 3 - Work in feedback loops 4 - Make Things Visible 5 - Automation Amplifies Human Potential 6 - Continuous improvement is a discipline
Curriculum
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1
Introduction
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Great Software is Built by Great Teams: Introduction
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2
What Makes a Great Team?
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The Five Dysfunctions
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The Five Dysfunctions Pyramid
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Five Dysfunctions Wrap-Up
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Psychological Safety
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What Is Psychological Safety?
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Empowerment
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Drive: The Surprising Truth About What Motivates Us
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Celebrating and Radiating Success
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Team Forming is an Ongoing Effort
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Final Quiz
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My Team Diagram
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3
What Makes a Great Team Member?
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Skilled with Our Tools
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What are the tools of your job?
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Mindset
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The Importance of Empathy
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A Comb-Shaped Skillset
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Comb Shaped Planning
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4
Cross-Functional Product Teams
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Work in Cross-Functional Teams
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Team Size
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Operate as Product Teams
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Two Key Team Roles
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Explicit Working Agreements
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Defintion of Done vs Acceptance Criteria
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Definitions Quiz
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5
Communication & Collaboration
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Communicate to be understood
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Exercise: Communicate to be Understood
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Fundamental Principles: Choose the best medium
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Exercise: Choose the Best Medium
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If In Doubt Over-Communicate
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Core Communication Tools
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A Note on Meetings
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6
Decision Making
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Shift Decisions Down to the Lowest Level
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Optimise for Decision Velocity
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Treat Most Decisions as Reversible
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One-Way Door Decisions and Two-Way Door Decisions
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Favour Data-Informed Decisions Over Hippos
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Have an Andon Cord
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Toyota Andon Cord
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The OODA Loop
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Decision Making Reflection
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7
Shifting Down and Left
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Introduction
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Shifting Down
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Shifting Left
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